Refund policy
💻 Digital Product Policy
Thank you for purchasing from NeuroRest Guide.
Please note that all products offered are 100% digital downloads. No physical items are shipped.
Once a digital product has been accessed or downloaded, it cannot be returned or refunded, as digital files cannot be physically “returned” after delivery. We sincerely appreciate your understanding.
🔁 Refund Eligibility
Refunds may be considered only under the following circumstances:
🧾 Duplicate Purchase
You accidentally purchased the same product more than once.
⚙️ Technical Access Issues
You are unable to access or download your files due to a technical issue, and our support team is unable to resolve the problem.
If either situation applies, please contact us within 7 days of purchase at:
Include your order details and a brief description of the issue so we can assist you promptly.
🚫 Non-Refundable Situations
Refunds will not be issued for the following:
Change of mind after purchase
Incompatibility with your device, software, or printer
Failure to download, open, or use the product
Personal expectations not being met
Please ensure you review the product description carefully before completing your purchase.
💬 Need Help?
Your experience matters to us. If you have any questions or need assistance with your order, our support team is always here to help.
📧 Contact us at: neurorestguide@gmail.com
We’re committed to making sure your experience with NeuroRest Guide is smooth, supportive, and positive.